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Legacy FamilySearch

1 Legacy FamilySearch starts initializing but goes no further Featured

1. Close Legacy Family Search. You may have to use the Task Manager. Right-click on the Task Bar at the bottom of your monitor and select Start Task Manager (alternately you can press Ctrl+Alt+Delete on your keyboard). The Windows Task Manager will open.…

2 A red link shows on a person in Legacy FamilySearch

A red link shows on a person in Legacy FamilySearch. The reasons for this are: • The individual in FamilySearch that you are linked to has duplicates and/or families that need to be merged. • This individual has been merged with a duplicate causing a…

3 Access Violation in Legacy FamilySearch

We are aware of the Access Violation problem in Legacy FamilySearch that some users experience. There is no one cause. Sometimes it happens when a button is clicked while another action is still being processed. Often it will not repeat. The most common cause…

4 Can't copy Sealing to Parents ordinance information in Legacy FamilySearch

When adding ordinance information for the sealing of a child to his/her parents, the parents in the Legacy family file must first be matched to the parents at FamilySearch. You can tell that the parents are not matched because there will be no FamilySearch…

5 Can't copy Sealing to Spouse ordinance in Legacy FamilySearch - No arrows

When adding ordinance information for the sealing of spouses, the spouse in the Legacy family file must first be linked/matched to the spouse at FamilySearch. You can tell that the spouse is not linked because there will be no FamilySearch ID for the spouse…

6 Cannot Combine message in Legacy FamilySearch

You might not be able to combine/merge duplicates because: • Combine would apply too many persons to the combined person. • One of the individuals has already been combined (Personas already merged). • FamilySearch will not allow changes to information…

7 Error 400 in Legacy FamilySearch - Error merging individuals

"Error merging individual. Error number 400 HTTP/l.l 400 Bad Request. This error can occur if the individuals are related or are different genders" You might not be able to combine/merge duplicates because: • Combine would apply too many persons to the…

8 Error connecting to FamilySearch servers with Legacy FamilySearch

Error connecting to FamilySearch servers with Legacy FamilySearch - Also Error 404 connecting to FamilySearch servers with Legacy FamilySearch There are two major causes of this error: • The Legacy program needs to be updated to handle changes in API calls…

9 Error loading type library/DLL when logging into FamilySearch

If you get an " Error loading type library/DLL" when trying to log into FamilySearch through Legacy please try the following: Most users with this error have discovered that the DAO360.DLL file was missing from the C:\Windows\SysWOW64 folder (for 64-bit computers)…

10 FamilySearch - Training

FamilySearch Part I - Family Tree Before you use the Legacy-FamilySearch interface it is very important that you understand how FamilySearch's Family Tree works in general. You should be familiar with how to do all of the tasks on the FamilySearch website…

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