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Install / Uninstall

21 I didn't get the installation password

When you download any copy of Legacy, either the Standard or Deluxe Editions, a password is immediately sent to the e-mail address you gave us. You must have this password in order to install the program. If you type in your e-mail address incorrectly, you…

22 I upgraded to the current version of Legacy and need to find and convert my family file

NOTE: Make sure to update your Legacy program by visiting https://legacyfamilytree.com/DownloadUpdate.asp. The update is critical, especially if you installed Legacy from a CD. The update fixes an installation problem some users got about a GLBxxx.tmp file…

23 In set-up I am asked for a password and I don't have one - Legacy 7.5

The installation password for Legacy 7 is: legacy7

24 Install Starts Again When I Click on the Icon to Start Legacy

Please keep in mind that the downloaded setup file is called LegacySetup.exe. Sometimes when downloading a person may save LegacySetup.exe to their Desktop and successfully install the program, but get the LegacySetup.exe icon and the program icon called…

25 Installing Legacy on a Mac or Linux computer

Running Legacy on a Mac.. We have 1,000’s of Legacy users running Legacy on a MAC. With that said, currently Legacy is a Windows program. We currently do not have a “MAC” version of Legacy that will install without the aid of an emulator or Windows…

26 Installing Legacy to a Different Location

Installing Legacy to a Different Location When a user first installs Legacy they are asked several things like where to install, if they want backups, which components they want to install. Once Legacy has been installed all of these prompts are skipped during…

27 Legacy 9 and my earlier version icons are both on my desktop screen. Is this normal?

Legacy Family Tree 9 is the newest version of our program. By default it installs to C:\Program Files\Legacy (32-bit pc's) or C:\Program Files (x86)\Legacy (64-bit pc's). It does not overwrite the directory for Legacy Family Tree 7.5 or earlier, which by…

28 Legacy and Windows 64-bit operating systems

The final build of Legacy Family Tree 6.0 and higher, are the only versions of Legacy that are completely compatible with the Windows 10, Windows 8, Windows 7 and Windows Vista 64-bit operating systems. Please visit http://support.legacyfamilytree.com/article/AA-00897…

29 Legacy CD installation instructions

Legacy CD installation Instructions: 1. Insert this autorun CD into your computer. When the Legacy Setup screen opens, click the Next button. 2. If the setup screen does not automatically open, browse to the setup file on the CD using Windows Explorer/My…

30 Legacy Charting - Reinstall Legacy 7.5

First uninstall Legacy Charting from the Control Panel and open the Programs and Features tool or the Add/Remove Programs tool (which one depends on the version of Windows), then highlight Legacy Charting 7 and remove it. Next, please browse into the Legacy…