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Error Messages & Problems

71 Error 402 - Must close or hide topmost modal form first

In a situation where the window is opening up off to the side of the screen, deleting Legacy2.usr resets all the windows to the default screen and things are fine from there. A "fresh" Legacy2.usr file will be regenerated when you go back into Legacy. LEGACY:…

72 Error 405 - Unable to show modal form within this context

When you get error 405, close Legacy and deletieLegacy2.usr to reset all the windows to the default screen. A "fresh" Legacy2.usr file will be regenerated when you go back into Legacy. LEGACY 8: Open your Documents folder and browse into Legacy Family Tree\…

73 Error 429 - Active X Component Can't Create Object - ActiveX/Active-X problems

Error 429 - ActiveX Component Can't Create Object When ActiveX programs are improperly configured or tampered with in the registry by malicious tools, they may cause errors in Legacy possibly related to Internet functions. (Legacy uses Internet Explorer as…

74 Error 48 - Error in loading DLL

Error 48: This error means one of the installation files is missing or the system registry has been corrupted. There is more than one trigger for this error. Here are the most common ones: • The DLL or referenced DLL is not in a directory specified in the…

75 Error 48 - Error in loading DLL (Legacy 7.5 or earlier version)

Error 48: This error usually means one of the installation files has been corrupted or the system registry has been corrupted. There is more than one cause for this error. Here are the most common ones: • Malware infections add malicious code to applications,…

76 Error 48 - File not found: wininet.dll

Many Legacy users using the F-Secure or Charter High Speed Internet Security programs have reported this error, but it might happen with other Internet security programs as well. You'll need to set permissions for Legacy in your Internet security programs.…

77 Error 5 - Invalid procedure call

There is no one cause for run-time error 5. Here are the steps to try: 1. Do a clean re-installation of Legacy. LEGACY: Do a clean removal of Legacy by following the directions at Uninstall - how to do a complete and totally clean removal of Legacy. Next…

78 Error 503 - Backup problem

Error 503 is generally the result of a problem with access to the backup device. You can test your CD-RW drive very easily. First, save your Legacy backup files to your desktop screen and then close Legacy. Next RIGHT click on the backup files and select…

79 Error 507 - Cannot write to .zip file when backing up

Backup Error 507 is generally a result of an I/O problem with the target device. Some possible causes of this error are: • target device is full. • a loss of connection on a network disk (especially with wireless networks). • a firewall blocking access…

80 Error 508 - Cannot move temporary file to target zip file

Here are some possible reasons for this error: • The target is a FAT/FAT32 partition and the Zip file is over 4GB in size. The maximum filesize on a FAT/FAT32 partition is 4GB. Also try reformatting your device to NTFS. • Make sure there is enough room…