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Error Messages & Problems

181 The language file Legacy7.lng is the wrong version

1. Please browse into the Legacy folder on your hard drive. 2. Next delete any files with a .LNG extension from the Legacy folder. 3. Update Legacy Family Tree from our web site by visiting http://www.legacyfamilytree.com/DownloadUpdate.asp. Updating is necessary…

182 The language file Legacy9.LNG is the wrong version or wrong time stamp

1. Please open your Documents folder and browse in the Legacy Family Tree\_AppData sub-directory and delete any file with a .LNG extension (for example Legacy9.lng). 2. Please open your C-Drive>Program Files(X86)>Legacy sub-directory and delete any…

183 TIFF image won't display

Legacy cannot display TIFFs with LZW compression. Please use an picture editing program to save your TIFF pictures in a different format, or save them without compression, and reload them.

184 TNG Website Software and Legacy's Shared Events

TNG is a program used to create websites and requires a gedcom for that purpose. The Gedcom standard doesn't support Shared Events, however programs which use them can export those "shares" to the Gedcom by using non-standard tags and hopefully the importing…

185 Unicode Fonts Disappear or Change

Legacy only supports Western European fonts (English, French, Italian, Spanish, Portuguese, German, Dutch, and the Scandinavian languages). The program does not support Eastern European fonts, like Polish, Asian fonts, Hebrew, or any other non-Western European…

186 Unrecognized Database Format 7.5 and earlier - ‘C:\Legacy\Data\filename.fdb’

Please restore your family file from your backup. To restore a family file from a backup copy, please click on File and select Restore Family File. Next, browse to your backup file and follow the screen prompts. For detailed backup and restore guidance with…

187 User32.dll errors

User32.dll is a Windows system file. It is not installed by Legacy. Windows stores instructions for graphical elements such as dialog boxes and windows in the User32.dll file. The User32.dll file is necessary to the operation of Windows. If Legacy accesses…

188 Warning: Duplicate Found - You could be in an Endless Loop

As the current report, chart or web was being built, the same person was found in more than one place. This can legitimately happen when relatives of any kind marry each other...cousins for example. It can also happen if an individual is linked in erroneously...such…

189 Web Page Creation Error. RIN is greater than 9,999,999...

Web Page Creation Error. RIN is greater than 9,999,999... • If you have a Deluxe version of Legacy Family Tree, please renumber your RINs and MRINs: On Tools > Renumber RINs. Select Fill all Missing RINs from highest RINs and click Apply- Takes records…

190 Windows - How do I do a System Restore to undo changes to my computer?

How do I do a system Restore Point to an earlier time? Please see the article "How to use Windows System Restore to undo changes to your computer" at http://legacynews.typepad.com/legacy_news/2009/10/how-to-use-windows-system-restore-to-undo-changes-to-your-computer.html.…